How credits are used
One image credit is used for each completed generation. A multi-design page created as one image, such as The Bundle Box, uses one credit for the page. If a feature uses a different amount, its credit cost is shown before generation.
Prompt Credits
Pretty Persona Prompts is Coming Soon. When released, its $40.99 one-time purchase includes 50 Prompt Credits. Each successful AI refinement uses one Prompt Credit; failed or expired refinements return the reserved credit. Basic prompt building, copying and saving do not use credits. Additional Prompt Credit packs are 100 for $4.99 or 250 for $9.99, purchased separately from image credits. Prompt Credits are not interchangeable with image credits and remain attached to your account until used, subject to refunds, reversals and account corrections.
Monthly credits
Credits included with Complete Studio are monthly plan credits. They refresh with the applicable billing cycle, do not roll over, and are removed or reset when the subscription ends, becomes ineligible, or renews into a new monthly allotment.
Purchased and included credits
Credit-pack purchases and starting credits included with an individual designer remain in the account until used, unless refunded, reversed, obtained fraudulently, or removed to correct an account error. They do not convert to cash, earn interest, or transfer between customers.
Which credits are used first
The studio uses monthly plan credits before purchased or included credits so customers can use the balance that resets first.
Failures and corrections
If the system records an image generation as failed, its reserved credit should be returned automatically. Credits are not automatically returned merely because a customer dislikes a completed image. We may correct balances affected by duplicate delivery, payment reversal, fraud, abuse, or technical error.